8 a.m. to 5 p.m.
The office is closed between noon and 12:30 p.m. for lunch.
Counselors are available for individual appointments and telephone consultations between 9 a.m. and 4 p.m., Monday through Friday. Counselors are assigned alphabetically to accounts and are trained in all aspects of the benefit structure and the retirement process.
CCCERA's voicemail system is available 24 hours a day. You can leave a message in the General Mailbox. Your message will be forwarded to the correct staff member for response. Remember to leave your name and telephone number. Please speak clearly.
Contra Costa County Employees' Retirement Association (CCCERA)
1355 Willow Way,
Concord, CA 94520
General information questions often can be answered at the time of your call. Specific questions about your personal account, or assistance with more complex subjects, may require research. CCCERA staff will answer your queries as soon as possible.
For general information, please email email@example.com.
Please send public records requests to firstname.lastname@example.org.
Appointments to discuss your specific situation can be made by calling CCCERA.
Group Counseling is available to all members, but is particularly helpful for members planning to retire within 5 years. Sessions are held frequently throughout the year. Call the Retirement Office for more information and reservations.
Chief Executive Officer: Gail Strohl
Deputy Chief Executive Officer: Vacant
Chief Investment Officer: Timothy Price