through Friday, 8 a.m. to 5 p.m.
The office is closed between 12 Noon and 12:30 p.m. for lunch.
CCCERA's voicemail system is available 24 hours a day. You can leave
a message in the General Mailbox. Your message will be forwarded to
the correct staff member for response. Remember to leave your name
and telephone number. Please speak clearly.
Contra Costa County Employees' Retirement Association (CCCERA)
1355 Willow Way, Suite 221
Concord, CA 94520
General information questions often can be answered at
the time of your call. Specific questions about your personal account,
or assistance with more complex subjects, may require research. CCCERA
staff will answer your queries as soon as possible.
Counselors are available for individual appointments and
telephone consultations between 9 a.m. and 4 p.m., Monday through Friday.
Counselors are assigned alphabetically to accounts and are trained in
all aspects of the benefit structure and the retirement process.
Appointments to discuss your specific situation can be
made by calling CCCERA.
Group Counseling is available to all members, but is particularly
helpful for members planning to retire within 5 years. Sessions are held
frequently throughout the year. Call the Retirement Office for more information