Coronavirus Update
Office closed to public – Limited phone hours Monday through Thursday


Due to the shelter-in-place order, effective at 2 p.m. on March 16, 2020, our office will be closed to the public until further notice.

CCCERA will continue to perform its essential business functions. We thank our members for their patience during this time and encourage them to visit our website frequently for updates on CCCERA’s operations.

How to Contact Us

CCCERA’s office is closed to the public, however, you can still call or email us. Staff will be available by phone during the following hours.

Limited Phone Hours 

Monday through Thursday
9 a.m. to 2 p.m.
(Closed between noon and 12:30 p.m.)

If you have any questions outside of these hours, please leave us a voicemail at (925) 521-3960 or email us at Our response may be delayed, but we will get your message and get back to you as soon as possible.

Forms and Appointments

Members are asked to mail all forms to CCCERA. At this time, in-person appointments have been canceled, and future appointments may be delayed.

Mail 1200 Concord Avenue
Suite 300
Concord, CA 94520
Fax (925) 521-3969

Retirement Workshops

Pre-retirement workshops are currently being held virtually. Retirement overview workshops have been canceled until further notice; a video of the overview is now available.

Retirement Application Processing on Schedule

If you have submitted an application for a recent or upcoming retirement, we are processing your application and you will receive your pension check based on the schedule outlined in the retirement application checklist. For more information regarding the timing of your first pension payment please contact CCCERA.

Retirement Payments

Upcoming pension payments are also on schedule. For members that have been receiving monthly pension payments, the next pension payment date is July 1, 2021. Direct deposit transactions will take place on or before this date, and checks will be mailed by this date.

Health Benefits

For information regarding health benefits and questions, please contact the Contra Costa County Employee Health Benefits Department at (925) 655-2100 or