Contact Us


Contact Us

Our office is currently closed to the public due to the shelter-in-place order.

Limited Phone Hours

Monday through Thursday
9 a.m. to 2 p.m.
(Closed between noon and 12:30 p.m.)

If you have any questions outside of these hours, please leave us a voicemail at (925) 521-3960 or email us at Our response may be delayed, but we will get your message and get back to you as soon as possible.


1200 Concord Avenue
Suite 300
Concord, CA 94520
View map


(925) 521-3960


(925) 521-3969


CCCERA’s voicemail system is available 24 hours a day. Messages left in the general mailbox will be forwarded to the correct person for response. Please speak clearly, and remember to leave your name, telephone number, and email address. Verbal instructions cannot be accepted or acted upon for transactions, applications for benefits and disbursement requests.

Public Records Requests

Please send public records requests to


For general questions only, email or submit this form. Please note, CCCERA does not have an online login for members. For specific account information, please call CCCERA.


Let Us Know How We Are Doing

Let us know about your experience with CCCERA. We appreciate your feedback!


Website Feedback

Were you able to find what you were looking for? Our website is an important tool for you and your membership at CCCERA. Let us know how we can improve our website using the form below.


Report a Death

We are deeply sorry for your loss. To notify CCCERA, use this form or call our office ‒ a retirement counselor will guide survivors through the required procedures, forms and certificates that must be submitted.