Contact Us


Contact us


Monday – Friday
8 a.m. – 5 p.m.
(Closed between noon and 12:30 p.m.)

Counselors are available from 9 a.m. to 4 p.m.


1355 Willow Way
Suite 221
Concord, CA 94520
View map


(925) 521-3960


(925) 521-3969


CCCERA’s voicemail system is available 24 hours a day. Messages left in the general mailbox will be forwarded to the correct person for response. Please speak clearly, and remember to leave your name and telephone number. Verbal instructions cannot be accepted or acted upon for transactions, applications for benefits and disbursement requests.

Public Records Requests

Please send public records requests to


For general questions only, email or submit this form. Please note, CCCERA does not have an online login for members. For specific account information, please call CCCERA.

9271569460 » If you have a visual disability, please type the numbers two one three three into the box. Your submission will be promptly reviewed by a validation service and sent to the site administrators.
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Report a death

We are deeply sorry for your loss. To notify CCCERA, use this form or call our office ‒ a retirement counselor will guide survivors through the required procedures, forms and certificates that must be submitted.