Contact Us


Contact Us


Monday through Friday
8 a.m. to 5 p.m.
(Closed between noon and 12:30 p.m.)

If you have any questions outside of these hours, please leave us a voicemail at (925) 521-3960 or email us at

Phone, Fax, and Voicemail


(925) 521-3960


(925) 521-3969


CCCERA’s voicemail system is available 24 hours a day. Messages left in the general mailbox will be forwarded to the correct person for response. Please speak clearly, and remember to leave your name, telephone number, and email address. Verbal instructions cannot be accepted or acted upon for transactions, applications for benefits, and disbursement requests.

Mailing and Physical Address

1200 Concord Avenue
Suite 300
Concord, CA 94520
View map

How to Submit Documents

While you may request an appointment for submitting forms or documents, you can submit forms and documents in person without an appointment. You can also mail forms to our address.

Please submit original documents only; fax or email copies will not be accepted.

Public Records Requests

Please send public records requests to


For general questions only, email or submit this form. Please note, CCCERA does not have an online login for members. For specific account information, please call CCCERA.

Please do not submit your social security number in this message.


Report a Death

We are deeply sorry for your loss. To notify CCCERA, use this form or call our office ‒ a retirement counselor will guide survivors through the required procedures, forms and certificates that must be submitted.


Let Us Know How We Are Doing

Let us know about your experience with CCCERA. We appreciate your feedback!


Website Feedback

Were you able to find what you were looking for? Our website is an important tool for you and your membership at CCCERA. Let us know how we can improve our website using the form below.


Submit an Ethics or Fraud Report

CCCERA values trust, accountability, and innovation. Of CCCERA’s core values, trust and accountability specifically help to promote a culture of legal and regulatory compliance.